000			00362nam a2200109Ia 4500
008			240209s9999 xx 000 0 und d
100	1		_aIreland, Carol A. (editor).
245	1	0	_aConflict and Crisis Communication: Principles and Practice / _cCarol A. (editor) Ireland.
650		0	_aConflict management
650		0	_aInter personal communication
650		0	_aNegotiation
999			_c609 _d609